Bradesco BIA
Customer Experience Design
BIA: the virtual assistant powered by AI that innovated the relationship between the bank and its customers.
We are a global software company
+++
We combine expertise in technology with a serious passion for people. This combination that has driven our results.
Service Areas
We add different expertise for business in constant transformation.
+++Design Digital
We help our customers differentiate by designing meaningful experiences. Our customer centric design approach results in the implementation of digital products and services that deliver high adoption and retention rates.
Innovation
We develop strategies so your company is prepared for the future, improving their competitiveness by taking advantage of areas of opportunity for new products, services and experiences.
Software & IT Operations
New technologies enabling agility and innovation, turning customized applications into a source of competitive advantage.
Data Science
Generate insights for you to increase customer engagement, promote efficiency gains and increase profitability, through our ‘business centric’ approach to analytics, AI, and machine learning.
Digital Culture
We support culture preparation and capacity building for your team to make new digital strategies happen. We do this while promoting engagement and mitigating internal risks.
Our deliverables are designed and constructed by our multidisciplinary in-house and extended teams
Ecosystem
For more than eleven years running, ilegra has been named one of the best companies to work for in Brazil. Come be the latest addition to our team of amazing specialists.
Market leader in Customer Journey Services. Market challenger in Digital Workplace Consulting and Digital Product Lifecycle Services.
Customer stories
We provide innovation and technological expertise to leaders in business throughout Brazil and the world at large.
Our customers
Blog
Stay engaged with insightful news, exciting events and everything else we are passionate about
+++ More postsTwo Examples of Bad Software Architecture that had a Negative Impact on Businesses
Using Machine Learning in Real Life Part 1/2
Istio & Kubernetes: Developer Productivity and freedom to deliver your OKRs
Contact
Realize your project’s potential with us
Your business and creative goals are achieved with our cadre of specialists who work with the most innovative tools on the market
Get in touchWe love to share
Would you like an ilegra specialist to impart specialized knowledge and speak at your next event?
Get in touchParticipate in the journey
We are consistently ranked as one of the best companies to work for in Brazil - see our openings and discover why our employees are so satisfied.
Get in touch